Privacy Policy

1. Introduction

This Privacy Policy explains how Marketplae ("we," "us," "our") collects, uses, and protects information from Buyers, Sellers, and Affiliates ("you") using our marketplace.

2. Information We Collect

• Account Information — name, email, password (encrypted), phone number, and account role (Buyer / Seller / Affiliate).
• Payment & Payout Information — billing details and payout account/wallet information needed to process withdrawals. Full card/payment credentials are handled directly by our third-party payment processors, not stored by us.
• Transaction Data — purchase history, sales records, and per-sale commission ledgers (Platform Fee, Affiliate Commission, net earnings).
• Usage Data — pages visited, device/browser type, IP address, and interactions with the Platform, collected via cookies and similar technologies.
• Verification Data — information Sellers or Affiliates provide to verify identity or eligibility for payouts, where required.

3. How We Use Information

We use collected information to:

• Operate the marketplace — process sales, commissions, and payouts.
• Verify accounts and prevent fraud.
• Communicate with you — order confirmations, payout notices, policy updates, support.
• Improve Platform performance and user experience.
• Comply with legal and regulatory obligations.

4. Sharing of Information

We may share information with:

• Payment processors and payout providers, to complete transactions.
• Service providers (hosting, analytics, customer support tools) processing data on our behalf.
• Legal or regulatory authorities, where required by law.
• Other users, limited strictly to what's necessary for a transaction (e.g. a Seller sees aggregate sales figures, not a Buyer's full payment details).

We do not sell your personal information to third parties for advertising purposes.

5. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember preferences, track affiliate referrals, and analyze usage. You can control cookies via your browser settings; disabling some may affect Platform functionality, including affiliate link tracking.

6. Data Retention

We retain your information for as long as your account is active, and as needed to meet legal, accounting, or reporting obligations — including maintaining sales and commission ledgers.

7. Data Security

We apply reasonable technical and organizational safeguards to protect your data. No method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Request a copy of your data.

To exercise these rights, contact us at support@marketplae.com.

9. Children's Privacy

The Platform is not intended for individuals under 16. We do not knowingly collect information from minors; if we become aware of such data, we will delete it.

10. International Users

The Platform may be accessed globally. By using it, you consent to your information being processed and, where applicable, transferred across borders to operate our services.

11. Third-Party Links

The Platform may link to third-party sites (e.g. payment gateways). We are not responsible for their privacy practices — please review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the Platform or email. Continued use after changes take effect constitutes acceptance.

13. Contact Us

Privacy questions or requests: support@marketplae.com